Director, Global Impact, Group Sustainability

Standard Chartered
London, UK
Full time Staff

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  

To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Location: market-based

The Role Responsibilities

Standard Chartered has an ambitious goal to be the most sustainable and responsible bank. A central part of this is having a strategic and robust to understanding and measuring the social, environmental and economic impacts of the Bank to deliver on the Bank’s Here for good brand promise. The Director, Global Impact is part of the Group’s Sustainability team and responsible for contributing to the Bank’s impact strategy, and leading impact measurement of the Bank’s Sustainability Aspirations.  

The roleholder should have expertise in best practice in impact measurement, knowledge of economic and social development issues that impact the Bank’s markets and experience working with local and global non-governmental organisations (NGOs) and international organisations focused on sustainable development globally.


  • To shape and oversee the delivery of the impact strategy for Group Sustainability, including developing a methodology to measure the social, environmental and economic impact of the Bank’s Sustainability Aspirations (including the Bank’s Global Community Initiative Futuremakers. This includes developing and leading approaches to share the lessons-learned with internal and external stakeholders to inform business strategy and to promote the findings.
  • Support the wider Group Sustainability team as required in managing relationships with the Bank’s Sustainability Forum and trustees of the Standard Chartered Foundation to deliver the Bank’s global sustainability strategy.


  • Awareness and understanding of the wider business, economic and market environment in which the Group operates.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

 Key Stakeholders (Internal)

  • Global Head, CABM & CFCC
  • Global Head, Community Engagement, Group Sustainability
  • Head, Global Community Programmes & Impact
  • Head, Sustainability Strategy
  • Director, Sustainability Reporting
  • Group and Country business teams and leaders
  • Futuremakers Programme leads, Global Community Team
  • Regional and Local CABM, including Regional and Country Heads of Sustainability


  • Impact measurement partners
  • Sector experts and thought leaders
  • Multilateral organisations such as the United Nations
  • Sustainability teams at client and peer organisations

Other Responsibilities 

Impact - the Bank’s Sustainability Aspirations

  • Deliver a framework for measuring how the Bank’s Sustainability Aspirations contribute to promoting sustainable development in the Bank’s markets.  This framework will build on the Bank’s previous work measuring the social and economic impact of its business on local economies in Africa and Asia. and will meet the positive impact analysis requirement in the Principles of Responsible Banking. Collaborate with CABM country teams to develop a series of impact proof-points and to ensure that findings from the impact research are integrated into other Bank communication and thought leadership channels.
  • Develop relationships with third party experts, peer groups including the UNEP Finance Initiative to identify tools, methods and manage Bank wide impact measurement.
  • Develop and lead the workplan of the Bank’s impact working group to advise and support measurement of the Bank’s social, environmental and economic impacts.
  • Collaborate with the Sustainability Forum, internal business and functional teams across the Bank to share lessons-learned and best practice to inform the development of the Bank’s sustainability strategy.

Impact – the Bank’s community strategy

Lead relationships with external partners and colleagues across CABM and manage processes to deliver accurate, timely results that

  • Demonstrate how the Futuremakers community programmes are promoting economic inclusion for young people across the Bank’s markets.
  • Collaborate with CABM country teams to develop a series of impact proof-points and publications to demonstrate the Bank’s impact at local, regional and global levels.
  • Collaborate with colleagues across CABM and Group Sustainability to share best practice and lessons learned that will help refine the programme delivery strategy to achieve greater impact.
  • Report lessons-learned to the Standard Chartered Foundation to ensure future programmes build on best practice.
  • Contribute content to the annual report of the Standard Chartered Foundation; the Group’s annual report and to report on external sector commitments such as the Principles of Responsible Banking.
  • Advanced degree preferred in international development/ economic development/ social impact 

Our Ideal Candidate

  • Advanced degree preferred in international development/ economic development/ social impact 

Apply now to join the Bank for those with big career ambitions. 
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

Closing date: 
27th February 2021